Shipping policy
SHIPPING
- We offer FREE shipping within United States. Orders are shipped within 1-4 business days after payment is received.
- Our packages go out every Monday, Wednesday and Friday except Holidays.
- If you choose expedited shipping option, we will drop off your package with your chosen shipping method on our next shipping day.
- Custom and make-to-order pieces will take longer to ship and we will communicate it with you.
INTERNATIONAL SHIPPING
Please note that International shipping delivery times will vary due to various custom rules, laws and regulations. All INTERNATIONAL customers are responsible for the custom rates within their country. We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
RETURNS
We understand some items might not fit you well or turn out to be not quite your style - and it is OK!
- Returns are accepted within 14 days from the day of the delivery. Items must be unworn and in excellent re-sellable condition.
- You can choose a refund, an exchange or a store credit.
- We are asking you to be responsible for the return shipping cost. We will provide return shipping label and once we receive the item back we will send a refund minus shipping cost.
- Shipping fee is waived if the reason for a refund is a flaw or damage or a wrong item received.